Property types
Do you need a snagging survey on a new-build home?
A snagging list is not a RICS level and not a warranty. Where NHBC Buildmark applies, NHBC describes ten-year cover: about two years of builder warranty, then insurance for specified damage. Not every new home has that policy. A Level 2 or 3 before completion reports condition. The warranty is the cover you were offered.
Last reviewed 24 October 2026. Written for buyers in England and Wales unless a source says otherwise. No named surveyor has signed this page. It is general guidance, not a report on your house, and not legal advice.
Is a snagging survey a RICS Level 2 or Level 3?
Not unless the person doing it is instructed to produce one. RICS publishes Level 1, Level 2 (survey only), Level 2 (survey and valuation) and Level 3. Snagging is a word the market uses for a close look at a new or newly converted home, often focused on finishes. If you want the traffic-light ratings and the limits written into the Home Survey Standard, say which level you are buying.
A developer walking the plot with you is not independent, and an independent snagging firm is not automatically RICS-regulated. Ask who they are. The RICS consumer guide explains why regulation matters. It does not ban anyone else from making a list.
What does NHBC say the ten years are for?
On its homeowner pages, reviewed for this guide on 24 October 2026, NHBC describes Buildmark as 10-year warranty and insurance for newly built or newly converted homes. Before completion there is insolvency cover for the first owner. For about two years after the start date on the certificate, the builder is responsible for defects that are a breach of NHBC requirements, and NHBC describes a resolution service behind that. For the following years, NHBC describes insurance for physical damage caused by a failure to build specified parts to its requirements.
That is a summary of NHBC’s own description, not a promise about your plot. The policy has exclusions, a minimum claim value, and a certificate. If your home is covered by a different warranty body, none of those periods transfer across.
Should you inspect before legal completion?
If you wait until you have completed, you own the problem of chasing the builder from inside the house. If you look before completion, you can still ask for items to be finished, and you can still decide the home is not what you agreed, subject to the contract you signed. Reservation agreements and exchange do not all work the same way. Your solicitor tells you which point is the point of no return. This guide does not.
A survey booked for the week of completion is only useful if the report will exist before you are committed. Ask the surveyor for the date of the report, not the date of the visit.
Which new-build comments are finishes, and which are fabric?
Scratches, missed mastic, decorating and a door that binds are finishing items. They can matter to you and still be ordinary builder’s work. Movement cracking, a floor that ponds, gutters that discharge into the wall, or a roof space with missing restraint are fabric. A home survey is there for the second list. A snagging list can hold both, as long as you do not price them as if they were the same job.
New homes crack as materials dry. A crack is still a symptom. The surveyor, if you appoint one, should say whether they think it is drying-out or something to investigate. Do not let a forum name the cause.
How to snag a new-build home
A practical order of work for a buyer in England or Wales. It is not a claim that every new home is defective, and it does not replace the warranty wording.
- Read the warranty you were actually offered. Ask which policy applies, and for which address. NHBC Buildmark is one product. Other warranty bodies exist. Do not argue with a builder using a different company’s cover periods.
- Walk the home slowly, with the lights on. Look at finishes, doors, glazing, gutters, loft hatches and outside levels. Write down what you can see. A list of cosmetic items is not a structural opinion.
- Separate snags from anything that might be structural. Stuck doors and scratched worktops are for the builder’s finishing list. Cracks that worry you, damp, or drains that do not run are a reason to ask a surveyor or a relevant specialist, not a reason to invent a cause.
- Decide whether you want a RICS Home Survey as well. Level 2 or Level 3 is a condition report under the Home Survey Standard. It is optional. A developer’s quality inspection is not that product, even if someone calls it a survey.
- Report defects in writing inside the warranty period. NHBC says that during the builder warranty period, usually the first two years from the date on the policy certificate, you contact the builder and keep a record. The later insurance section is not the same as that first period. Use the dates on your certificate, not a date from a forum.
- Do not treat a reservation fee as a survey. Reservation agreements differ. Whether a fee is refundable if you withdraw after a survey is in that agreement. Read it, or ask your solicitor to, before you rely on a general rule.
Common questions
Are all new homes covered by NHBC?
No. NHBC Buildmark is the policy of NHBC-registered builders who offer it. Other warranty bodies insure new homes. Some conversions and self-builds are arranged differently. Ask for the policy schedule for this address before you rely on a ten-year story.
When does the two-year builder period start?
NHBC says the builder warranty period is usually two years from the start date on your policy certificate, which is tied to legal completion. Do not count from the day you reserved, or from the day you first visited the site.
Can you still report a defect after two years?
The route changes. NHBC describes years 3 to 10 as insurance for damage to named parts caused by a failure to meet its requirements, not as a second decorating snagging list. Cosmetic items you did not report in the builder period do not become structural by waiting. Read the section that matches the date.
Does a building-control certificate mean there is nothing to snag?
No. Building regulations approval is about compliance with the regulations, often on a sampled basis. It is not a room-by-room condition report, and GOV.UK treats that approval as a separate system from a buyer’s survey.
Is a Level 1 enough on a brand-new house?
RICS describes Level 1 as a visual overview without advice on managing defects, suited to conventional homes that appear in reasonable condition. A new home can fit that description. If you want repair advice, or the home is a complicated conversion, Level 1 will not grow into that advice after you have bought it.
The developer offered a free survey. Should you take it?
Read who instructs the surveyor and who can rely on the report. A survey paid for by the seller can still be useful. It is written for the client named in the terms. If you want your own reliance and your own questions, instruct your own.
Should new drains be assumed to be clear?
No. A home survey does not routinely camera the drains unless that was agreed. Standing water, a soft patch in the garden or a slow gully is a reason to ask, not proof of a collapsed run. There is a separate guide to drainage defects.
If the survey is poor, do you get the reservation fee back?
This page cannot say. Reservation agreements are contracts. Some fees are refundable in stated cases and some are not. Ask your solicitor to read the one you signed. Do not treat a blog’s ‘cooling off’ story as your terms.
Sources
- Buildmark cover for homeowners (NHBC describes a 10-year warranty and insurance product) — NHBC
- House surveys: the costs, types and benefits of an RICS home survey — RICS
- RICS Home Surveys (Home Survey Standard) — RICS
- Description of the RICS Home Survey Level 3 (condition rating definitions) — RICS
- Building regulations approval — GOV.UK
Key facts
- Snagging
- A buyer’s list of defects and unfinished items. Not a RICS level, and not defined in the Home Survey Standard as a fourth product.
- NHBC Buildmark, if that is your policy
- NHBC describes Buildmark as 10-year warranty and insurance: deposit protection before completion, a builder warranty period of usually two years, then insurance in years 3 to 10 for damage caused by a failure to build to NHBC requirements in parts the policy names. Other policies differ.
- Who fixes early defects
- NHBC says that in the builder warranty period the builder, not NHBC, is responsible for putting right a failure to meet NHBC requirements, and that you should contact the builder and keep a record.
- Building control
- A completion certificate, or a final certificate from an approved inspector, is evidence about building regulations. It is not a condition rating and not a snagging list.
- What this page will not do
- It will not estimate how many snags a new home has. Nobody has counted the house you are buying on this page.